Privacy Policy

Last Updated: May 7th, 2025

At New Skin YYC Inc, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines how we manage your personal information in accordance with applicable Canadian privacy laws.

1. Information We Collect
We may collect the following types of personal information:
● Contact Information: Name, phone number, email address, mailing address.
● Health Information: Medical history, skin concerns, treatment history, allergies, medications (as needed to provide medical spa services).
● Payment Information: Credit/debit card details or billing address for transaction processing.
● Booking and Service Information: Appointment history, service preferences, feedback or reviews.
● Digital Information: IP address, browser type, pages visited (if you interact with our website or booking platform).

2. How We Use Your Information
Your information is used to:
● Schedule and manage appointments and consultations.
● Provide safe and effective treatments tailored to your individual needs.
● Communicate with you about your services, follow-ups, and promotions (with consent).
● Process payments and manage customer accounts.
● Comply with applicable laws and professional obligations.

3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting us at the details below.

4. Disclosure of Information
We do not sell or rent your personal information. We may share your information with:
● Licensed professionals who work with us to deliver services.
● Third-party service providers (e.g., payment processors, booking systems) under strict confidentiality agreements.
● Legal or regulatory authorities when required to comply with applicable laws.

5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal or regulatory requirements. Health and treatment records may be retained for a period specified by law or professional guidelines.

6. Safeguards
We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights
You have the right to access, correct, or request the deletion of your personal information, subject to legal limitations. To exercise these rights, please contact us using the information below.

8. Website & Cookies
Our website may use cookies or similar technologies to enhance your browsing experience. You may choose to disable cookies in your browser settings, though this may affect website functionality.

9. Third-Party Links
Our website or communication may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
New Skin YYC Inc
5116 Elbow Dr SW, Calgary, AB T2V 1H1
info@newskinyyc.ca
(587) 857-5407