Terms of Service
Last Updated: May 7th, 2025
Welcome to New Skin YYC Inc. These Terms of Service (“Terms”) govern your use of our services, website, and any related platforms. By booking an appointment, purchasing products, or accessing our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Eligibility
To receive medical aesthetic treatments at New Skin YYC, you must be at least 18 years of age or have written parental/guardian consent. Some treatments may require a consultation and approval by a licensed practitioner.
2. Services
New Skin YYC offers cosmetic and therapeutic medical spa services. While we strive for consistent results, individual outcomes may vary. Treatment results are not guaranteed. We reserve the right to refuse service to anyone for reasons including, but not limited to, health risks, contraindications, or inappropriate behavior.
3. Appointments & Cancellations
● Booking: Appointments can be made online, by phone, or in person.
● Cancellations: We require at least 24 hours’ notice to cancel or reschedule appointments. Missed appointments or late cancellations may be subject to a fee.
● Late Arrivals: Arriving late may result in a shortened session or rescheduling at our discretion.
4. Medical Information and Consent
By undergoing treatment, you agree to provide accurate and complete health information. You may be asked to complete a health questionnaire and sign an informed consent form prior to treatment. Failure to disclose relevant information may impact your safety and treatment results.
5. Payment & Refund Policy
● Payment: All services must be paid in full at the time of treatment unless otherwise agreed.
● Accepted Forms: We accept major credit cards, debit cards, and other payment methods as posted in-store or online.
● Refunds: Due to the nature of our services, we do not offer refunds on completed treatments. Unused prepaid services may be refundable on a case-by-case basis, subject to management approval.
6. Gift Cards and Promotions
Gift cards and promotional offers are non-refundable and non-transferable unless explicitly stated. Expiry dates may apply. Discounts cannot be combined unless otherwise specified.
7. Website Use
By accessing our website, you agree not to misuse the content, engage in fraudulent activity, or violate any laws. The website and all content are the property of New Skin YYC Inc and may not be copied or reproduced without permission.
8. Limitation of Liability
To the fullest extent permitted by law, New Skin YYC Inc, its employees, and practitioners are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. All treatments carry inherent risks, which will be discussed during consultation.
9. Privacy
We take your privacy seriously. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.
10. Modifications
We reserve the right to modify these Terms at any time. Updated terms will be posted on our website and become effective immediately upon posting. Continued use of our services constitutes your acceptance of the revised Terms.
11. Contact Us
If you have questions or concerns about these Terms, please contact:
New Skin YYC Inc
5116 Elbow Dr SW, Calgary, AB T2V 1H1
info@newskinyyc.ca
(587) 857-5407
